Orders placed Monday through the close of business Friday, PST will be processed within 48 hours. Orders placed after the close of business Friday through Sunday will be processed on Monday or the first business day after a holiday weekend. The customer will be notified if an item is back ordered. All orders must be shipped to a street address or to an appropriate P.O. box number.
All orders are F.O.B. Orange, California via UPS GROUND with all shipping costs absorbed by the customer, unless otherwise determined by Pro-Lok. Handling and additional shipping charges may apply to certain order types or when shipping internationally (i.e. safes, etc). International orders may have additional fees, which may include but not limited to customs, duties, taxes, etc. These fees, that are usually associated with importing, are the responsibility of the customer. If you have any questions regarding shipping charges please contact us directly at (714) 633-0681.
Additional shipping charges may apply to certain order types (i.e. safes, etc). PRO-LOK reserves the right to modify its shipping policy at any time.